Ticketing software for the UK, built around the promoter

For paid popular-music concerts, promoters pay PRS for Music 4% of gross box office receipts under Tariff LP (4.2% if booking fees and other charges are not declared), with a minimum of £18 per event that can be waived where reporting requirements are met. Recorded music, including DJ sets, is licensed separately through PPL. Confirm the current tariff with PRS for Music before your event.

Admission charges to concerts, festivals and sporting events are standard-rated at 20% once the organiser is above the VAT registration threshold. Admission to qualifying cultural events may be exempt when supplied by non-profit "eligible bodies" under Group 13, Schedule 9 of the VAT Act 1994. The detail is in HMRC's VAT Notice 701/47 — verify your position with HMRC or your accountant.

Yes — passing the booking fee to the buyer is standard practice on UK platforms. But the Digital Markets, Competition and Consumers Act 2024 requires the total price, including all unavoidable fees, to be visible from the first price the customer sees, and gives the CMA direct enforcement powers with fines of up to 10% of global turnover. A checkout that shows the full price up front is no longer optional.

Not yet as law: the Government confirmed in the King's Speech its intention to ban resale above face value plus unavoidable fees, via a draft Ticket Tout Ban Bill still in pre-legislative scrutiny with no timetable. The Consumer Rights Act 2015 already requires resellers to disclose face value and restrictions, and the CMA opened investigations into Viagogo and StubHub in November 2025. Running an official resale channel with a price cap puts you ahead of the change.

Futura Tickets works on a per-ticket commission with no fixed or monthly fees: you only pay when you sell. Whether the organiser or the ticket buyer absorbs the commission is configured with you, event by event. The specific proposal is agreed at the demo, based on your volumes and event types.